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Your projects are essential to your success, and we’re here to ensure they run smoothly. Our dedicated Redmine support team is available 24/7 to help with any challenge you face—whether it’s troubleshooting, optimization, or custom configuration. With RedminePlus, expert help is always just a click away.
At RedminePlus, we understand that every project is unique, and so are your support needs. That’s why we offer a full spectrum of support services designed to help you overcome challenges and achieve your goals with Redmine. From basic troubleshooting to advanced customizations, our team is here to ensure your success.
Receive instant assistance, any time of day or night, to resolve issues and keep your projects running.
Get expert help setting up and optimizing your Redmine environment for maximum efficiency.
Whether you need help installing, configuring, or troubleshooting plugins, our specialists are here to assist.
Ensure your Redmine instance operates at peak performance with our expert tuning and optimization services.
Seamlessly transition your data to RedminePlus with our guided migration services.
Personalized assistance with a dedicated support agent familiar with your setup.
Every business has different needs, and we offer flexible support plans to match. Whether you’re a small team needing occasional help or an enterprise requiring dedicated, always-on support, we have a plan that fits. Select the level of support that best aligns with your operations and budget.
Perfect for startups and smaller teams that need occasional support.
Designed for companies that need faster resolutions and more direct contact.
Ideal for mission-critical projects where downtime is not an option.
We know how frustrating technical issues can be, so we’ve made our support process simple and straightforward. Whether you’re facing a minor glitch or a major challenge, our experts are here to help you resolve it quickly and effectively.
Submit a support ticket, or reach out directly via chat or phone.
Our team reviews your request and connects you with the most appropriate specialist for your issue.
We work with you to resolve the problem swiftly, providing clear communication throughout the process.
After resolving the issue, we’ll follow up to ensure everything is running smoothly and to offer any additional support you might need.
Don’t leave your project management to chance. Choose RedminePlus and get the expert support you need to keep your operations running smoothly. Whether you’re just starting out or managing complex projects, we’re here to help.
We’ve compiled answers to the most common questions about our support services. This section will help you understand how we work and what to expect when you choose RedminePlus for your support needs.
Depending on your support plan, response times range from 1 hour (Premium) to 24 hours (Basic).
Yes, you can upgrade your support plan at any time to meet your growing needs.
For urgent issues, we recommend our Premium Support plan, which offers a 1-hour response time and 24/7 availability.
Yes, we can tailor support packages to meet your specific requirements, including custom SLAs and dedicated support agents.
RedminePlus offers secure, affordable, and fully managed Redmine hosting and customisation services. We empower businesses with tailored Redmine solutions, including expert plugin development, dedicated support, and seamless integration, all while ensuring top-tier security and compliance.