At RedminePlus, we are committed to protecting the privacy and data security of our users. This Privacy Policy explains what data we collect, how we use and store it, and your rights regarding your data.
We may collect personal information, including but not limited to:
We collect information on how our website and hosting services are accessed and used. This may include:
For hosting services, we collect and store data necessary for account creation, user management, and access control.
We use cookies and similar tracking technologies to enhance user experience and analyze usage. You can control cookies through your browser settings.
We use your data to provide and improve our services. This includes:
For users in the European Union (EU), our legal basis for collecting and using personal data is based on your consent, compliance with legal obligations, and our legitimate business interests.
We take data security seriously and implement various measures to protect your information:
•Secure Servers: Your data is stored on secure servers with access limited to authorized personnel.
•Encryption: Sensitive data, such as payment information, is encrypted using industry-standard protocols.
•Access Control: Access to your data is restricted based on roles and necessity.
•Data Retention: We retain your data only as long as necessary to provide services and comply with legal obligations. Usage data may be retained for analytical purposes.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except under these circumstances:
•Service Providers: We may share information with trusted third-party providers who assist us with payment processing, customer support, and analytics.
•Legal Compliance: We may disclose your data to comply with legal obligations or respond to valid requests by public authorities.
Depending on your location, you may have the following rights:
•Right to Access: Request a copy of your data held by us.
•Right to Rectification: Request corrections to any inaccurate or incomplete data.
•Right to Erasure: Request deletion of your data, subject to our legal obligations.
•Right to Data Portability: Request transfer of your data to another provider in a structured, machine-readable format.
•Right to Object and Restriction: Object to or request restriction of certain processing activities.
To exercise these rights, please contact us at [Contact Email]. We will respond within the required timeframe under applicable data protection laws.
If you are located in the EU or EEA, our data handling practices comply with the General Data Protection Regulation (GDPR). This includes ensuring lawful processing, data accuracy, and safeguarding of personal data. For users outside the EU, we implement equivalent data protection measures in line with applicable regulations.
Data may be processed and stored on servers located outside your country. By using our services, you consent to data transfer outside your jurisdiction, where we ensure appropriate safeguards are in place to protect your data.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it immediately.
We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and updating the effective date.
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Email: [email protected]
Address: 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ
Thank you for trusting RedminePlus with your data.
RedminePlus offers secure, affordable, and fully managed Redmine hosting and customisation services. We empower businesses with tailored Redmine solutions, including expert plugin development, dedicated support, and seamless integration, all while ensuring top-tier security and compliance.
